A wide range of solutions and services designed specifically for your business.

Technical Support and Repairs


Prime provides technical support on all our products and through hands on or remote diagnostics. In the event we need to escalate a problem we have support agreements with Avaya support.

  • Troubleshooting - remote and onsite - after hours on call technician
  • Direct contact with installation technicians when required
  • Remote support over the phone
  • Remote support via dialup connections for MAC work
  • Large pool of experienced technicians
  • Access to AVAYA technical support team

Prime is proud to be a certified dealer of the following brands:


Telephone Systems | Unified Communications | Cabling | Paging Systems | Legacy System Support


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