Technical Support and Repairs
Prime provides technical support on all our products and through hands on or remote diagnostics. In the event we need to escalate a problem we have support agreements with Avaya support.
- Troubleshooting - remote and onsite - after hours on call technician
- Direct contact with installation technicians when required
- Remote support over the phone
- Remote support via dialup connections for MAC work
- Large pool of experienced technicians
- Access to AVAYA technical support team